Getting Started

To determine whether you are eligible to move into an aged care home subsidised by the Australian Government, a free assessment needs to be completed by the Aged Care Assessment Team (ACAT).

You can organise this through your doctor or ACAT. ACAT will assess your care needs and determine if you are eligible for government-funded services and, if so, which  services. The assessment is essential for either permanent or respite residential care.

The amount you pay when you move into an aged care home depends on the type of help you need, the provider you choose, your financial situation and the services you receive. Services Australia  will need to assess your situation. You can obtain a form directly from Services Australia here or we are happy to provide you with one. Once reviewed, you will receive an income and assets assessment letter, outlining any costs you have to contribute to your care and accommodation. You will need to provide a copy of the letter to your chosen residential aged care home.

Once you have your ACAT assessment, you can arrange  aged care home tours. You can find aged care homes in your area by visiting the My Aged Care website. We recommend you visit homes in person to determine what is right for you.

We advise you seek independent financial advice to help make the right decisions as you move into aged care. Many financial advisors specialise in aged care matters. For more information, visit the My Aged Care financial support site.

Visit our Explanation of Costs & Fees page for more information about the costs of moving into one of our homes.

Before moving in, either permanently or for respite, you will need to sign a Resident Agreement. This Agreement is a legal document outlining the services provided, the fees you pay and your rights and responsibilities.